Shipping policy

Shipping Policy

Delivery Processing Time
All orders are processed and to be delivered within 2-5 business days, except weekends or holidays.

Further delays may occur when experiencing high volume of orders or payment record mismatched.

Please allow additional days in transit for delivery. Should there be any significant delay in shipment of your order, we will contact you via email or Whatsapp.

Delivery Confirmation & Order Tracking
You will receive a Delivery Confirmation email within 24 hours once your order has been shipped out containing your tracking number(s).

Damages During Delivery
We are not liable for any products damaged or lost during delivery.

If you receive your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods when filing a claim.